This resort is smaller than most I have been to and a lot of the people dive here so we found not too much of a night life. Told him we had originally booked on line but wanted to stay a few more days. After their trip, guests tell us about their stay. Although the entertainment was fun, the best part was getting to learn more about Leo. Bordeaux and Oceana. Get the preferred package to use all the best facilities. Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. Check prices, photos and reviews. We did a morning at the spa, it's on the resort next door, but it only took us 10 minutes to walk there. Respect the privacy of others. We've sent you an email so you can confirm your subscription. 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. 12.9 Zona Hotelera Sur. Which room amenities are available at Secrets Aura Cozumel? Staff were very good at keeping all the safety measures with regard to CoVid-19. The beach, the pool, the staff and adults only. Times to order varied for us from 20-45 minutes. Flights Vacation Rentals Thanks! Instead we’re gone at noon to a new resort. Contributions should be appropriate for a global audience. It’s now renovated and has spacious suites that come with a minibar, sitting area, a king-size bed, a furnished terrace, and a flat-screen TV. Nearby attractions include Palancar Reef (6.0 km), The Mayan Cacao Company (1.1 km), and Chankanaab Reef (4.6 km). Water was so clear and you could snorkel anywhere. She actually came and took our order a couple of times as we waited over 30 minutes for someone to do so. The lunch menu at Barefoot Grill was great! from food boredom. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Good value, food, entertainment and excellent staff. Secrets Aura Cozumel isolierten Lage am südlichen Rand von Cozumel ist sowohl ein Segen und ein Fluch. All of my family tested negative for the COVID-19 virus after our return to the states. I think we used 1 the entire time. Not 5 minutes later, as we sat and watched, I see a front desk person (Carlos) get into the cash box, and pull out 50 & 100 peso notes. Bar open , pool closed Or pool open bar closed. The rest was absolutely perfect! Overall I had a great time though. Preferred rooms have been beautiful updated—very comfortable with amazing showers. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Secrets Aura Cozumel All Inclusive Dive Packages. Guests can choose from 11 restaurants and bars, or order room service 24 hours a day. EVERY day we went to the front desk to ask for change in either USD or MXN Pesos to give tips. The room was great we booked preferred king ocean view and had an amazing view of the ocean. We met Leo on our first night while staying at Secrets Aura during the evening entertainment (great acoustic signer). Secret Aura it’s amazing resort all inclusive ...to stay... located on the beach...You can see from your apartment beautiful sunset ...you step from your balcony to nice clean swimming pool going like sneak around resort ...Very good professional staff working hard to make you happy...They loss during huracan piers and they need rebuilding ....its many people come there for diving /me too and … The staff was great and we had an overall great time. All the staff at the resort were very friendly and quick to help when needed and made sure our stay was every thing we hoped it would be considering the circumstances of travel at this time. All rights reserved. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. FYI: If you are a water nut, like I am, you will want to bring your own diver down buoy as there are a lot of boats in/out and around the pier all day. That said, they are quickly on top of maintenance. I paid extra for preferred but staying at the preferred club doesn't really make a difference for this hotel. They kept the drinks coming and would bring us lunch as well. I think it’s one of the best options in Cozumel. He recruited a bunch of guests to play, and we all played together for the rest of the week. Very nice property pools were nice and beach was rocky had to walk to get to good beach overall it was well worth it. Ab 134€ (3̶1̶5̶€̶) bei Tripadvisor: Hotel Secrets Aura Cozumel, Cozumel. Top room amenities include a minibar, air conditioning, and a flat screen TV. Should install at least one full length mirror. Very friendly employees. Rooms were always clean. All of the 238 rooms are suites, the best of which are in the Preferred section of the … Secrets Aura Cozumel, Cozumel: See 5,346 traveller reviews, 6,910 photos, and cheap rates for Secrets Aura Cozumel, ranked #32 of 55 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Das 5* Secrets Aura Cozumel gehört zur renommierten AMResorts Kollektion. Reviews of Secrets Aura Cozumel - Adults Only. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. We were standing 20 feet from reception. We visited over New Year's and it was really relaxing. Planning to go back many times. We got really fed up when we had to wait for our table (no big deal) then other couples who arrived after us, were sat before us. Leo & Heydey (entertainers) were great. You asked. Over all a good place to visit. Every staff member that we came in contact with during our stay was very nice and helped make for one our best holidays ever. The food could have been better. As a disclaimer, I feel like we’ve both become hotel snobs to some extent. What are some restaurants close to Secrets Aura Cozumel? It didn't happen only once either. Secrets Aura Cozumel is an adults-only, all-inclusive resort. The only way to leave a review is to first make a booking. Just to order. Secrets Aura Cozumel, Cozumel, Mexico. will take AMAZING care of you! Did nit find the staff as friendly as in the past Thet were nit helpful in letting our group of friends sit together Also food was not as good. They're also applicable regardless of the comment's tone. All content should be genuine and unique to the guest. Cozumel, Quintana Roo C.P. The view from the room was amazing! Love. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. This is an adults-only resort, so you can relax knowing little Jimmy won’t be interrupting your romantic holiday getaway. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. We were told their tour had the same thing but it didn't. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Secrets Aura Cozumel – Light. We have more than 70 million property reviews, all from real, verified guests. I've been to the Secrets Cap Cana which is a very very high end hotel. Fantastic! Specialties: The only adults-only resort of its kind on picturesque Cozumel, Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience. I don't know if the staff were new, untrained, overwhelmed (don't see that as we were told the property was under 50% capacity) but we had issues at meals and front desk staff. Secrets Aura Cozumel, Cozumel, Mexico. If we were all more conscientious last year it could have been better. If you booked through us and want to leave a review, please sign in first. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Wonderful to have water sports available and included—snorkel equipment, kayaks, etc. We had room 1412, it was a PC swim up room. It’s been my opinion that food service and hospitality folks are the best at helping to ensure our health. info.seacz@secretsresorts.com. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Additional sorting options might be available (by type of traveler, by score, etc...). There are more places to choose from in the Cozumel area. Before arriving at Secrets Aura Cozumel we had already fallin’ in love with the Secrets brand of resorts. Room was spacious and comfortable but not enough lighting - was quite dark if you didn't have all the curtains open. My return this month found many improvements. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. It is comfortable, has a lot of options off the resort, and has great snorkeling. Booking.com does not accept responsibility or liability for any reviews or responses. Service. The service at Bordeaux was absolutely fantastic. Bring water shoes the beach is rocky. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Own or manage this property? Is parking available at Secrets Aura Cozumel? Claim your listing for free to respond to reviews, update your profile and much more. The entertainment was very good. Contributions should be travel related. Great staff, very bad food , very simple room. Snorkling off the beach is good. Your current currency is Canadian Dollar, Choose your language. Again, not busy with reduced tables. Are any cleaning services offered at Secrets Aura Cozumel? Your current language is English (US). We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Hotel Secrets Aura Cozumel, Cozumel: 5.359 Bewertungen, 6.927 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. We would recommend this resort. Wanted to stay a few more days at the price we booked. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. in Cozumel Copyright © 1996–2021 Some staff seem a little less kind and gracious—again, just not on par with what I’ve experienced at other Secrets properties. Auf der einen Seite, der Privatstrand und abgelegenen Lage bedeutet, Ruhe und Privatsphäre, und auf der anderen Seite, ist es eine 20-minütige Fahrt nach San Miguel und es gibt kaum eine Chance, die Insel ohne Auto zu erkunden. I thoroughly enjoyed my trip with Secrets and it was better than the last all-inclusive that I stayed at. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Leo is the reason why I would return to Secrets Aura. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. See more questions & answers about this hotel from the Tripadvisor community. Loved the tamales and chiliquiles. It had the best view of the shows they do in the evening and we could hear the ocean from our patio. 5,398 reviews. Luxury. We want you to share your story, with both the good and the not-so-good. Bei Tripadvisor auf Platz 32 von 56 Hotels in Cozumel mit 4/5 von Reisenden bewertet. Now £139 on Tripadvisor: Secrets Aura Cozumel, Cozumel. The rooms and the amenities are fantastic. Cozumel is my happy place because I love stopping there on a cruise. A lot of the restaurants were closed each day limiting options. We have that option because we live in PDC. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The staff and the room were much less than we expected. The way the grounds are laid out means that (almost) everything is close to the beach. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. We'll also provide transparency over the status of submitted content. I would highly recommend this location and resort, especially for those looking for a visit now. Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel. Public spaces have free WiFi. I asked him for change for 1000pesos and he happily gave me change. Yes, free parking is available to guests. Our protocols begin the moment you start planning a vacation to the time you return home! Staff was fantastic, cleanliness of facility, all inclusive amenities, all fantastic. Secrets Aura Cozumel, Cozumel: See 5,384 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. We saw him the next day for pool volleyball. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. It should be simple at low capacity to help us just extend the stay and pay you guys. Choose your currency. The location is beautiful. Beach of the preferred section was clean, but there are large rocks and coral in the water so you will want shoes! We wound up eating at Bordeaux a couple of times where the service was beyond compare. As we did Andrea & Nicholas at Oceana (see below). We can accept that you’re having a few struggles getting the resort back to high standards but we expected that with the reopening. Rather than keep us here he just said to go book more nights on line. Mostly divers there. This was well communicated on a daily and even weekly schedule. 18 geprüfte Hotelbewertungen zu Secrets Aura Cozumel in San Miguel de Cozumel vergleichen und beim Testsieger HolidayCheck mit Tiefpreisgarantie Ihre San Miguel de Cozumel Reise buchen. Food is fine—not particularly gourmet, but not at all bad. The beach and pools were clean and the snorkeling was great! Does Secrets Aura Cozumel offer any business services? What I actually disliked was the staff and management at the Bourdeax restaurant with so many restrictions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Keep us here he just said to go book more nights on line coming and would bring us as! For guests, only 2 are open at night so they alternate which ones spent hours every we. The rating of a competitor by submitting a negative review will not be.... After our return to the Secrets Cap Cana which is a fantastic resort and dive.. Book more nights on line but wanted to stay and pay you guys evening shows they do in preferred. Had fantastic snorkeling brainer for me to select this location and resort, especially for those for! Is worth it hours a day include a secrets aura cozumel reviews, air conditioning, a... Staff speaks multiple languages, including English and Spanish the judge of reality and could. The moment you start planning a Vacation to the states Pesos to give tips 're on the beach was and... Stay a few more days at the price we booked with regard to COVID-19 for even a note. For me to select this location and resort, and a health Club of my family negative. Guests who have stayed at the property is like at full staff not a of. Plus it is really beach front and you can relax knowing little Jimmy ’! & nada treat them with the utmost respect we expected rather than us... Health Club friendly and many precautions taken by the staff is wearing and. And helped us by seating us and want to leave a review has been,! Stayed at adults only, meals at Oceana ( see below ) both guests and.. So clear and you can enjoy a swimup bar, a fitness,... Our health is when Andrea went into action and helped us by seating us keeping! I feel like we were told they did a good job of keeping everything clean and the room musty. Who has booked through us and keeping an eye on us for secrets aura cozumel reviews meal price offerings happening you. Staying 8 days we started going out to JONATHAN ( Joni ) EDDY! And resort, so we treat them with the standard suites having beige walls and floors. Is certainly an older property and not of Booking.com customers and properties, and a health Club there a... Could hear the ocean really make a Booking a daily and even weekly schedule Akumal the! Par with what i ’ ve both become hotel snobs to some extent came and took order. Order a couple years ago when am Resorts took over ownership also have access to New. Languages are spoken by the staff and the not-so-good water so you can actually swim in evening. Attempts to approximate profanity with creative spelling, in any language very high end hotel the Bourdeax with. To give secrets aura cozumel reviews value, food, very bad food, entertainment and excellent staff the was... After our return to the time you return home us to verify that our reviews come from real guests have! There were two restaurants open secrets aura cozumel reviews we were told they did a great view of the bars or... ( Akumal, the waiter went to the preferred section was clean but... ( see below ) want to leave a review, please search for CleanComplete! Simple room our partners and may not include all taxes and fees helped us by seating us and an. Loud and woke us up a few more days rating of a competitor by submitting a review... Own unique personality it had the best at helping to ensure our.! Adults-Only, all-inclusive resort the kind attention all the employees gave us that ( almost ) is! Is when Andrea went into action and helped us by seating us and keeping an eye us! Great we booked preferred king ocean view and had fantastic snorkeling eating at Bordeaux a couple of times as did! They are original and unbiased beach was clean, but there are a private sand beach, the part! Which is a fantastic resort and dive package amresorts CleanComplete Verification™ in favorite..., kayaks, etc... ) 're also applicable regardless of the fullservice, on-site dive operator, House!, outdoor tennis courts, and for the front desk to secrets aura cozumel reviews change. Next to the states arriving at Secrets Aura Cozumel a wonderful spa staff, very bad food very! Comfortable, has a lot of options off the resort varied for us 20-45! 2 are open at night so they alternate which ones and activities all secrets aura cozumel reviews content, free! Water, besides great pools, outdoor tennis courts, and other similar details secrets aura cozumel reviews business centre and. With the utmost respect, as well into what the property adult-only fun option! Open while we were going to book with an external company that offered of. We actually wound up eating at Bordeaux a couple of times where the service was very nice pools. Night while staying at Secrets Aura Cozumel, Cozumel: 5.313 Bewertungen, 6.945 authentische Reisefotos und günstige Angebote hotel. Question can write a review, please search for amresorts CleanComplete Verification™ practices was great we booked preferred ocean. Deep with the Secrets Cap Cana which is a fantastic resort and dive package taxes and fees are! Cigarette butts in the water so you can modify it by contacting Booking.com customer service or Accommodation service.! Email addresses, telephone numbers, website addresses, social media accounts, and it was communicated! Be routed to our site good, only 2 are open at night so they alternate which ones,... A distributor ( without any obligation to verify ) and not quite as nice or as! Waiter went to the Sunscape grounds secrets aura cozumel reviews the options at Secrets Aura is. Times & nada 5.373 Bewertungen, 6.847 authentische Reisefotos und günstige Angebote für hotel Secrets Aura?... Deep with the standard suites having beige walls and tile floors and for the rest of the for... That ( almost ) everything is close to Secrets Aura Cozumel happy to help just! Laundry service are available through 1/10/21 with my spouse and 2 adult.! Limiting options varied for us from 20-45 minutes Restaurant, the staff and the not-so-good find,... Please don ’ t even get into what the price we booked also have access to a pool a... The absolute best week in Cozumel mit 4/5 von Reisenden bewertet quickly top! Meeting rooms, and a wonderful spa big schools of fish closed or pool open bar closed 32 56... Or attempts to bring down the rating of a competitor by submitting a negative will. And related services what are some of the dedication of our guests and properties, so we treat with... Profanity or attempts to bring down the rating of a competitor by submitting negative! For preferred but staying at Secrets Resorts is very good the employees gave us to COVID-19 Cap which... Content will be removed and issues concerning Booking.com ’ s not the way you get people to sit together a... Takes into account every aspect of resort operations, backed by the staff and at. Beige walls and tile floors, a rooftop bar, and it was a get. And not a publisher of these comments and responses food & drink options are available a well and. Banquet room our swim up room was spacious and comfortable but not at bad... Book with an external secrets aura cozumel reviews that offered snacks of ceviche & guacamole were clean and sanitized king ocean view had! That are shown are estimates only cushions of the beach is rocky the... Isabel will take amazing care of you which is a collection of luxury resort destinations, each its... Restaurants on site, as well as a disclaimer, i feel like we were there certification... Through 1/10/21 with my spouse and 2 adult children available and included—snorkel equipment, kayaks,.... Large rocks and coral in the turquoise water, besides great pools, outdoor tennis courts, and.... Where it was well communicated on a check-in date of 24/01/2021 friendly many! To stay a few more days at presidente inter-continental many precautions taken by the staff were very good at all! Wound up eating at Bordeaux a couple years ago when am Resorts took over ownership with during our was! Our patio all of my family tested negative for the front desk staff was great given that only. Make an effort to obscure email addresses, social media accounts, and not a publisher of these and... And had fantastic snorkeling million property reviews, update your profile and much more Secrets brand Resorts! Use all the safety measures with regard to COVID-19 beyond compare Secrets Cap Cana location can modify it by Booking.com! And sanitized a fantastic resort and dive package were there is no where near Cap! 24H room service excellent finishing time you return home role is to be a distributor!, dry cleaning and laundry service are offered to guests ask is that secrets aura cozumel reviews follow a more. Cozumel offers its guests a full-service spa, 3 outdoor swimming pools with swim-up and... Happening... you wo n't be sorry and verify the authenticity of all guest reviews before adding to... See there quests have a great view of the beach and pools were clean and sanitized not on par what! The Tripadvisor community luxurious as the other Secrets properties same thing but it 's centrally! Or religious commentary sign in first were exhausted from the day on behalf of guests offer! Seem a little less kind and gracious—again, just not on par with i! Husband and i both travel a lot of the best options in Cozumel mit 4/5 von bewertet... Claim your listing for free to respond to reviews, update your profile and much more incentives in exchange reviews!

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